1. Accepted Payment Methods
To ensure a simple and secure shopping experience, we accept the following payment methods:
Credit and Debit Cards: We accept Visa and MasterCard. Your banking information is fully encrypted and securely processed throughout the payment process.
2. Transaction Security
All payments made on our site are protected by advanced encryption technology. Information is securely transmitted and never stored or shared with unauthorized third parties. We use anti-fraud verification systems to ensure the legitimacy and security of each transaction.
3. Currency and Taxes
All prices displayed on the site are in Euros (EUR) and include applicable taxes and fees. No additional charges will be added during checkout. The total amount due will be clearly indicated on the payment page before order confirmation.
4. Processing Times
Once payment is made, you will receive a confirmation email with your order number, transaction details, and an electronic receipt. Orders are generally processed within 1 to 3 business days.
5. Refunds
In case of an approved return or cancellation, the refund will be issued via the same payment method used for your order. The time to receive it may vary depending on your bank, but the refund is generally processed within 1 to 3 business days after return confirmation.
6. Contact Us
For any questions regarding payment methods or assistance with your transaction, please contact our customer service:
Store Name: Atelier Lumière
Phone: +33 6 81 04 48 73
Address: 11 Rue des Blanchers, 31000 Toulouse, France
Email: info@atelierchiffonslumiere.com
Opening Hours: Monday to Friday, 9:00 AM to 6:00 PM (CET)